FAQ
How to get in touch with us about product quality issues?
Feel free to contact us about any item issues via our email service contact@amfraempire.com
What kinds of payment methods do you accept?
Right now, we accept payment through Credit Card, PayPal and interact.
Is my personal information and privacy secure on your website?
Shopping on our site is safe and secure. Please click here to view the full details on how we protect your privacy and personal information.
What kinds of shipping options do you offer?
Shipping methods are selected to get you your item in a quick, reliable manner. Selected shipping methods depend on the destination address and are generally shipped via UPS, Poste Canada, DHL, or FedEx.
How long is it take to receive the product?
The shipping time is around 3 to 5 business day but could be up to 10 business days. However, our shipping methods apply to business days only, not weekends or holidays.
How do I track my package after it has been shipped?
As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.
You didn’t find an answer to your questions?
Please email our customer services at contact@amfraempire.com
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Note: Expedited shipping is NOT available in any location. Orders cannot be delivered to PO BOX addresses
Shipping Area: We ship to Canada and United States.
Shipping Speed: When shipping within Canada, your order will arrive within 3 to 5 business days.
When shipping within the U.S., your order will arrive within 4 to 6 business days but could also be up to 10 business days based on your location.
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